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Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 20336
Experience:  Custom home theater installer, authorized dealer top brands.
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I HAVE U VERSE CONNECTIONS. lATER, THE SYSTEMS HAVE BEEN

Customer Question

gOOD AFTERNOON,
i HAVE U VERSE FOR TV CONNECTIONS. lATER, THE SYSTEMS HAVE BEEN BLACKING OUT AND INFORMING ME THAT THERE IS NO CONNECTION. uNABLE TO GET CHANNELS.WHAT COULD BE PROBLEM? dO i NEED TECH TO COME TO HOME TO CHECK SYSTEM ?
Submitted: 6 months ago.
Category: TV
Expert:  Aric replied 6 months ago.

Hello, First- sorry you're having problems.

Secondly, what is the model number off of the back of the TV connected to the Uverse box?

Expert:  Aric replied 6 months ago.

Please don't post new questions, I am waiting for your response on this page.

Expert:  Nathan replied 6 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Willie.

If you are having problems with tv channels, that is not a uverse modem issue.

Unplug power to the uverse cable box, the one attached to the tv, for 60+ seconds to reboot it.

If no change, please let me know the make/model of the tv, and what other inputs you are using (dvd, etc) and if you have issues with picture or sound on other inputs.

Thank you,

Nathan

Expert:  Nathan replied 6 months ago.

Do you need more help with this?