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Richard, Technician
Category: TV
Satisfied Customers: 30098
Experience:  Avid TV Technician
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On my universal remote I t the guide button in the TV went

Customer Question

On my universal remote I hit the guide button in the TV went in to self check mode and it says self check complete on the screen along with the model ID and now the power won't go off and the buttons on the TV work it is just stuck on the screen when I turn it back on I can't get any of the channels to program to the TV cuz I can't find the auto program function how do I fix it
Submitted: 4 months ago.
Category: TV
Expert:  Richard replied 4 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please