Facing TV Problems? Ask a TV Technician.
Hello Brian, Sorry you're having problems.
Are there currently any signs of life at all on the TV (power light lit or blinking, click sounds, etc.)?
Also how old is the set roughly please?
Do you need assistance with this?
Thank you for the reply, and no I cannot take a phone call. I am in a spot with bad cell service and we are independent techs (not working in a common office, etc.).
That being said, those vertical lines generally indicate a hardware issue. However, please grab the original LG remote and press MENU- does the TV's MENU appear NORMAL over those lines please?
Are you still with me here?
Is the original LG remote not nearby? Please reply back and let me know either way.
Hi Brian , i`m Jack , different tech. here
Let me know when you`re ready to proceed ?
By the way , you got a cable or satellite box connected to this tv ?