Have TV Questions? Ask a TV Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the complete model number of the tv?Does it happen on all sources/inputs?Is the sound interrupted at all?
There should be a model number on a sticker on the back
No problem, take your time.
Just checking in, do you need more help with this?
If you can't get the model, we can proceed anyway, but it would be helpful to know at least the age of the tv and the size of the screen (diagonal inches).