Have TV Questions? Ask a TV Technician
Hi , I`m JackPerhaps I can help you with this problem , a few questions coming up and please note that it may take a few minutes between replies;
Is it the only function that does not respond , can you open the TV's own menu for example ?
Have you tried the buttons directly on the tv ?Also ,Can you please give me the tv`s model number written on the back cover ?
So now you have the TV's sound going full blast ??
Did you clean the TV's frame and screen recently or prior to this ?
Is the volume OSD ((on screen display) bar/level stuck on the screen or does it disappear like normal after you used the volume ?
Here is something for you to try ;Unplug the TV's power cord and hold the power button directly on the tv ,keep holding it for 20 secs or so then let the tv sit unplugged for a couple of minutes before you try it again.Just to confirm that this problem can be cleared or not with a reset.If that does not do it then we are looking at internal problems with the tv.
let me know how that goes.
O.k then I did not expect much out of this but it had to be tried.
I have a few ideas on this but first I`d lie to know if you had in mind to look into repairing this yourself ?
Or just get an idea of what may be involved ?
If you`re going to work on this yourself I will need the TV's model number though and if not then just give me its size and how old it is and I`ll give you a pretty close estimate of the cost of repairs
If you change your mind let me know .
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