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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have an LG 50 inch tv come on, but shows no pic or sound.

Customer Question

I have an LG 50 inch tv come on, but shows no pic or sound. I had it for less than 2 years.
Submitted: 5 months ago.
Category: TV
Expert:  Aric replied 5 months ago.

Hello, First- sorry you're having problems.

Secondly, can you please get the model number off of the back of the set?

Additionally, when you turn the TV ON- does the power light change normally, and does the LG Life is Good display show on the screen?

Expert:  Aric replied 5 months ago.

Hi, I didn't know if you needed assistance with anything here?