Morning. I have a 46' LG LCD
TV, model 46LD550, that had been working for about five years until yesterday, when my dad complained he could not turn the TV on. I checked the remote control
and its batteries and there was no issue with these. I tried unplugging the TV for about one minute and nothing was solved. I noticed there was a power/standby indicator light blinking slowly in red. When I tried turning the TV on using the remote, the light was solid red, but TV was not turned on. When I did it a second time, the light was back to slow blinking. Was the TV dead?
JA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?
Customer: No, this was the first time. And no, I didn't unplug the TV and leave it for few hours.
JA: Have you done any troubleshooting yet?
Customer: I checked the troubleshooting section of the manual and I didn't see a solution or method to solve this problem. We didn't do anything unusual with it from the time we got it until now. I was exhausted last night I couldn't think of the root cause of the problem.
JA: The TV expert can get you a quick fix for this. Anything else you want him to know before I connect you two?
Customer: Not at this time. But who was the TV expert you are about to introduce? Does he/she knows about LG TV?
JA: We find the TV Technician who is best qualified to answer your question and available soon. OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.