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Hi In this case, I know that the Microsoft mouse should work.
If I were you I would try a different brand mouse for this TV as the TV is finicky to say the least when it comes to hooking up specific devices.
That should solve the problem , But please let me know if you have any further trouble;-)
In any case, I will stick with you until this is complete.
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Hi I would suggest and recommend Logitech, they seem to be compatible with all theses TV systems ;-)
I will be here for you and will talk you through the setup if you have issues still, please rate kindly at this time so I can remain with you until this is working as it should.