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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 13730
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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I need help connecting my samsung blu-ray 3D disc player

Customer Question

I need help connecting my samsung blu-ray 3D disc player model number BD-E8900A to my new UHD TV model number UA65JU000WXXY
Submitted: 6 months ago.
Category: TV
Expert:  Anthony_Infotech replied 6 months ago.

Hello

Welcome

Does the bluray have HDMI??

Anthony

Expert:  Richard replied 6 months ago.

Hi there and welcome

You provided the model and it only takes a quick check to see that it does have HDMI as any Blu Ray player will.

When you connect the Blu-Ray to the TV, on the TV, press the input or Source button until you see the Blu Ray come up.

your TV is set to the wrong input channel so switching it to the correct one will correct this issue.

Let me know please how you go

Expert:  Anthony_Infotech replied 6 months ago.

Let me know please about the HDMI thank you, ***** ***** havent seen it

Anthony

Expert:  Richard replied 6 months ago.

Your Model Does have HDMI, a quick check confirms this, so this is known

When you connect the Blu-Ray to the TV, on the TV, press the input or Source button until you see the Blu Ray come up.

your TV is set to the wrong input channel so switching it to the correct one will correct this issue.

Let me know please how you go

Expert:  Anthony_Infotech replied 6 months ago.

I am aware the unit has HDMI I want you (the customer) to make sure you have seen it please thanks

Anthony

Expert:  Richard replied 6 months ago.

Let me know how you go please

Expert:  Anthony_Infotech replied 6 months ago.

I am aware the unit has HDMI I want you (the customer) to make sure you have seen it please thanks

Anthony