How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

My tv only show the diagnostic main menu when i turn it on

Customer Question

my tv only show the diagnostic main menu when i turn it on
Submitted: 6 months ago.
Category: TV
Expert:  Aric replied 6 months ago.
Hello, First- sorry you're having problems. Secondly, what is the model number off of the back of this TV please?Also, how long have you owned it for, and when did the issue occur?