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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have an lg google tv. There is an error message i cant get

Customer Question

I have an lg google tv. There is an error message i cant get rid of.
It says unfortunately com.google.tv.discovery has stopped.
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.
Hello, First- sorry you're having problems. Second- what is the MODEL NUMBER off of the back of your LG TV?
Customer: replied 1 year ago.
55G2
Expert:  Aric replied 1 year ago.
That's not a full model number. Please check again so we can proceed.
Customer: replied 1 year ago.
55G2-ug
Expert:  Aric replied 1 year ago.
Okay, hang on. I'm taking a look now.
Expert:  Aric replied 1 year ago.
The first thing you would try, is disconnect the set from power, then press and hold the power button on the TV itself (not the remote), for 10 seconds and release. Then plug the set back in, and also check that the power cord is connected tight at the TV as well. Press power once, and see if the set powers up normally. Try this procedure up to 3 times, and please let me know what happens.
Customer: replied 1 year ago.
Didnt work
Expert:  Aric replied 1 year ago.
Sorry to hear, unfortunately it's a Google issue and 9 times out of 10 nobody can fix it. I will opt out and perhaps someone else has some ideas.