How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

We have a blue hue over all of the screen making all skin

Customer Question

We have a blue hue over all of the screen making all skin tones blue like the SMURFS and everything that is supposed to be BLUE is now RED
Submitted: 6 months ago.
Category: TV
Expert:  Mike G. replied 6 months ago.
Welcome! I am an experienced electronics field technician and your satisfaction is my top priority. We are now connected together on this convenient website.To get started, I need to know you are able to reply to me here...1. What is the model number of the Tv? see sticker on back of tv2. How long have you had the Tv?3. What input are you using on the tv? HDMI or Component or ?___________________________________________________________________** My replies can take up to 5 minutes to appear ** ** Do NOT start a new question **