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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My amazon app will not connect on my tv. It always worked

Customer Question

My amazon app will not connect on my tv. It always worked great until the tv did an upgrade
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.
Hi Ron, What TV are you talking about? Can you post a model number?
Customer: replied 1 year ago.
Sony, do not know the model number
Expert:  Aric replied 1 year ago.
The model number is ***** on the sticker on the back of the set. It's needed since it applies to the specific problem you're having. Can you get that number?
Customer: replied 1 year ago.
I cannot, the TV is mounted on the wall. It is a newer Sony 70", $6500 tv with all the bells and whistles
Expert:  Aric replied 1 year ago.
Okay, I can't look up the TV based on that alone. I will have to opt out. Someone else will be along shortly.
Customer: replied 1 year ago.
ok
Customer: replied 1 year ago.
24 hours??
Customer: replied 1 year ago.