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Dan
Dan, Broadcast Engineer
Category: TV
Satisfied Customers: 1760
Experience:  I am a member of The Society of Broadcast Engineers for a local CBS station
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How do I connect to a specific website ? I just purchased

Customer Question

How do I connect to a specific website ?
I just purchased BRAVIA smart tv and been looking @ esupport.sony.com
The help is very confusing because what it explains does not make sense!!!!
Submitted: 11 months ago.
Category: TV
Expert:  Dan replied 11 months ago.
Hello and thank you for your question, I look forward to assisting you today. Do you have your TV connected to the internet?
Expert:  Dan replied 11 months ago.
Still with me?
Customer: replied 11 months ago.
I just called IP AND VERIFED THAT I HAVE INTERNET CONNECTION
Customer: replied 11 months ago.
Connected to internet
Expert:  Dan replied 11 months ago.
Okay good. How do you have the TV connected to your network?
Customer: replied 11 months ago.
Cable connection
Expert:  Dan replied 11 months ago.
Okay, but having it connected just to cable will probably not get you connected to the internet. The TV needs to connect to your home network either by WiFi (wireless connection) or by using a network cable connected directly to your router. Do you know if the TV is connected either way?
Expert:  Dan replied 11 months ago.
How about this. Do you have access to any of the streaming services like Netflix?
Customer: replied 11 months ago.
I have netflex
Expert:  Dan replied 11 months ago.
Okay then try this. Press the MENU button, on your remote, and navigate & select Application by using the arrow button. Then navigate to the option Internet Browser and let me know when you get there.
Customer: replied 11 months ago.
No applicationI do have applications
Expert:  Dan replied 11 months ago.
Okay, it may be slightly different but try that.
Customer: replied 11 months ago.
No "internet browser" option
Expert:  Dan replied 11 months ago.
Check under the Home option and see if it is under that.
Customer: replied 11 months ago.
I pressed "home"
Then "Internet content"
Expert:  Dan replied 11 months ago.
Okay, now Press the OPTION button on your TV’s remote control and from the Option menu, see if there is an Enter URL/URL ENTRY option.
Expert:  Dan replied 11 months ago.
Anything?
Customer: replied 11 months ago.
No "URL/URL" in option on remote
Expert:  Dan replied 11 months ago.
The URL option is not on the remote, you are looking for it from the Internet Content menu by pressing option on the remote.
Expert:  Dan replied 11 months ago.
My apologies, but I am unable to contact you by phone at this time.
Expert:  Dan replied 11 months ago.
Any luck locating the URL option?
Customer: replied 11 months ago.
When I pressed options on remote the monitor displayed the following:Pic adjustments
Sound adjustments
MTS AUDIO
MPEG NOISE REDUCTION
SPEAKERS
ADD TO FAVORITES
SCENE SELECT
SLEEP TIMER
POWER SAVING
Customer: replied 11 months ago.
No URL FOUND
Expert:  Dan replied 11 months ago.
Okay do you see anything called the Opera TV store?
Customer: replied 11 months ago.
I have "OPERA TV STORE"
Expert:  Dan replied 11 months ago.
Her is what I have found out. Your TV does not come with a pre installed browser. You will need to go to the TV store and download it to the TV then once it is installed you should be able to use it like the browser on your computer.
Customer: replied 11 months ago.
Where is the TV STORE?
Expert:  Dan replied 11 months ago.
I thought you said you had it?
Expert:  Dan replied 11 months ago.
Did you find it?
Customer: replied 11 months ago.
I have Opera TV StoreHow do I down load browser?
Expert:  Dan replied 11 months ago.
Go to the store and browse the content until you find a browser you want to use, like Firefox for instance. Once you highlight that, using the remote control, press the enter button on the remote and follow the on screen instructions.
Customer: replied 11 months ago.
Were do u find browser to down load?
Expert:  Dan replied 11 months ago.
Actually you don't download it, you use the browser from the Opera TV Store to browse the internet.
Customer: replied 11 months ago.
HOW DO YOU ACCESS SITES LIKE "www.FNBMUSC.COM"
Expert:  Dan replied 11 months ago.
Go to this LINK. I think this will help walk you through the process. Let me know if you still have problems.
Expert:  Dan replied 11 months ago.
Were you able to check the link I sent?

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