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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a Samsung 61" DLP that has sound and I can pull up

Customer Question

Hi- I have a Samsung 61" DLP that has sound and I can pull up the menue on screen, but have no picture. I replaced the bulb a few monts ago. Rebooted the cable box-puzzled
Submitted: 5 months ago.
Category: TV
Expert:  Nathan replied 5 months ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble, Larry.Are you certain about that model number? It doesn't match with the description (61" dlp)? Are you able to get picture from any other source/input (dvd, game, apps, etc)?