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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a Sanyo DP19648 TV. It was working with no problems.

Customer Question

I have a Sanyo DP19648 TV. It was working with no problems. Yesterday one of the kids turned it off and now it comes up with a black screen with the word "video" in the right bottom corner or the word "please wait" in the bottom left corner. These words are only displayed for about 3 seconds then the screen is totally black again but the TV is still on.
Submitted: 5 months ago.
Category: TV
Expert:  Dan replied 5 months ago.
Hello and thank you for your question. I look forward to assisting you today. Did you reconnect your Direct TV receiver?
Expert:  Dan replied 5 months ago.
Please let me know if you would like to continue and I would be happy to assist you.
Expert:  Aric replied 5 months ago.
Hello, Send a reply back here if you're looking for help with this problem.