How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have an old hitachi TV #57S715 it went off ( no picture no

Customer Question

I have an old hitachi TV #57S715 it went off ( no picture no sound ) while viewing yesterday. When i hit the power button it makes the click like it is turning on but the blue light around the power button dose not light up nor dose the TV come on. Any thoughts?
Submitted: 6 months ago.
Category: TV
Expert:  Shahid replied 6 months ago.
Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.- Have you tried to unplug TV power cord from wall outlet for 10 minutes to reset, replug back in and check?Thanks.
Expert:  Shahid replied 6 months ago.
Do you need assistance with this question?Thanks.