How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

My question involves the remote control. It has been working

Customer Question

My question involves the remote control.
It has been working well until yesterday.
Then it would not turn on the TV or the set top box.
I replaced the batteries with new ones and things were normal until this evening.
I can turn on the television but the set top box does not respond to the remote.
and Ideas ?
George lesh
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.
Hi , I`m Jack , a few questions coming up and please note that it may take a few minutes between replies;
Expert:  Jack replied 1 year ago.
Are we talking about the TV's own remote or cable box remote ?Or perhaps a universal remote ?