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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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There, we have samsung television model UA55F6300AM - we

Customer Question

hi there, we have samsung television model UA55F6300AM - we can watch
analog t.v but digital as switched off for some unknown reason. Could you help please? Sue Doherty
Submitted: 11 months ago.
Category: TV
Customer: replied 11 months ago.
oops! I typed 'as' switched off, instead of 'has' switched off, sorry!
Expert:  Shahid replied 11 months ago.
Hello and Welcome Sue. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.- What is connected to TV for channels, an aerial or satellite box?Thanks.
Customer: replied 11 months ago.
hi shahid - we have an aerial.
regards, sue
Expert:  Shahid replied 11 months ago.
Hi Sue, sorry about delayed reply because we are in different time zones.Have you tired to run auto program option in TV menu to scan channels?Thanks