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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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There, we have samsung television model UA55F6300AM - we

Customer Question

hi there, we have samsung television model UA55F6300AM - we can watch
analog t.v but digital as switched off for some unknown reason. Could you help please? Sue Doherty
Submitted: 5 months ago.
Category: TV
Customer: replied 5 months ago.
oops! I typed 'as' switched off, instead of 'has' switched off, sorry!
Expert:  Shahid replied 5 months ago.
Hello and Welcome Sue. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.- What is connected to TV for channels, an aerial or satellite box?Thanks.
Customer: replied 5 months ago.
hi shahid - we have an aerial.
regards, sue
Expert:  Shahid replied 5 months ago.
Hi Sue, sorry about delayed reply because we are in different time zones.Have you tired to run auto program option in TV menu to scan channels?Thanks

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