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Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 16498
Experience:  Over 16 years of experience installing and repairing electronics.
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I needy password ***** and I don't know the old one. Zenith

Customer Question

I needy password ***** and I don't know the old one. Zenith plasma Z50P J240
Submitted: 9 months ago.
Category: TV
Expert:  Shahid replied 9 months ago.
Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. If you forgot your password, put 0325 password ***** the remote control to disable old password.Please reply back with the result and if problem resolved then a positive rating to answer would be highly appreciated.Thanks.
Customer: replied 9 months ago.
I already tried that and doesn't work.
Expert:  Shahid replied 9 months ago.
Are you using Zenith remote that came with the TV?
Customer: replied 9 months ago.
I am
Expert:  Shahid replied 9 months ago.
OK, please make sure the numeric buttons on remote are working, especially 0325 buttons as this is the only way to override the old password.
Customer: replied 9 months ago.
The buttons are wlrmkng.
Expert:  Shahid replied 9 months ago.
This is odd, 0325 should work, please try again to put 0325 password ***** having password ***** on TV.
Customer: replied 9 months ago.
I don't want the phone call. I can't get an answer on line. The problem still exist. If I can't get a resolution then only charge me the $5.00.
Expert:  Shahid replied 9 months ago.
Phone call offer is automated sent by website system and not from my side, feel free to ignore it.Let me repost the question so other experts can have a look and hopefully some one will soon respond to assist you further. Please do not rate my answer as it may hinder the question repost.I'm opting out now to repost the question.Thanks.
Expert:  Pete replied 9 months ago.
Hi Patsy,Press SETUP to display the Setup menu. Use the remote and enter the following 6 digit number: 210499. The old 4 digit password ***** you have forgotten should be erased.
Customer: replied 9 months ago.
I did not receive satisfaction ft ok m you. Please do not contact me again. I have received satisfaction elsewhere
Expert:  Pete replied 9 months ago.
Ok.