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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I turned my tv off. when i turned it back on, i can hear it

Customer Question

i turned my tv off. when i turned it back on, i can hear it but i can't see the picture
Submitted: 7 months ago.
Category: TV
Expert:  Nathan replied 7 months ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. What is the make/model of the tv?Can you see the menu at all?If you hold a flashlight to the screen, can you make out any image/shadow that way?