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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a Samsung tv- one year old. I cannot hear well now.

Customer Question

I have a Samsung tv- one year old. I cannot hear well now. For awhile [close caption worked]. Now it tells me [unavailable]!! I have tried every thing ---it will not work. I need the captions to read! Can you help me? Joy Swan
Submitted: 5 months ago.
Category: TV
Expert:  Shahid replied 5 months ago.
Hello and Welcome Joy. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.- What is connected to TV for channel signals, a cable box or antenna?- Do you use cable remote to change channels on TV?Thanks.

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