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Richard, Technician
Category: TV
Satisfied Customers: 30254
Experience:  Avid TV Technician
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My television will not turn on , it just started today.

Customer Question

Hello my television will not turn on , it just started today. I have a LC-60LE640U AQUOS set.
JA: Sometimes things that you think will be really complicated end up being easy to fix. The TV Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: The set will not turn on the model number is *****
JA: Is there anything else important you think the TV Technician should know?
Customer: No that's about it
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: TV
Expert:  Richard replied 5 months ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you. Please note, a rating is only needed when we are finished. Can you please remove the power to the TV (so unplug it from the power socket). Then on the actual TV, hold the power button for 60 seconds then release. Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly. Let me know the results please