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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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No audio or video on our Vizio VX20L TV that we bought new

Customer Question

No audio or video on our Vizio VX20L TV that we bought new and have had for many years with no problems until now. The set seems to start up fine with lighting on the front lower panel, but no sound or picture.
Submitted: 7 months ago.
Category: TV
Expert:  Shahid replied 7 months ago.
Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.1- Does screen glow/ show backlight when turn On the TV?2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?Thanks.