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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14093
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Pioneer 909-838 plasma no transmission from direct tv receiver. sequence

Customer Question

pioneer 909-838 plasma
no transmission from direct tv receiver.
sequence red light 2 flames
Submitted: 10 months ago.
Category: TV
Expert:  Anthony_Infotech replied 10 months ago.
HelloWelcome Could you please re-check the model number?best done by looking on the back of the set thanks Anthony
Customer: replied 10 months ago.
909238
Expert:  Anthony_Infotech replied 10 months ago.
Sorry that is not the model number its much different and has letters in
Customer: replied 10 months ago.
Where would it located on tv
I am looking with a mirror
Expert:  Anthony_Infotech replied 10 months ago.
The number you are indicating looks like the serial number its not that its the model it will be on the back of the set but I cant say where depends on what model it is which I do not know but it may begin PRO-111 thats an example
Customer: replied 10 months ago.
Try this no(###) ###-####
Customer: replied 10 months ago.
Serial no
EKAT034707EV
Expert:  Anthony_Infotech replied 10 months ago.
OK is it the set with the media player attached?
Customer: replied 10 months ago.
Yes
Expert:  Anthony_Infotech replied 10 months ago.
OK please unplug everything from wallpower including media player wait 5 mins replug back in again is there any change please?
Customer: replied 10 months ago.
No change
Customer: replied 10 months ago.
What's next
Expert:  Anthony_Infotech replied 10 months ago.
Sorry for delay problem with the site, questions coming when I am working with others or not here, anyhow sorry for that I am then not seeing your replies, these units particularly the media player is not easy
Customer: replied 10 months ago.
When you say media player attached I am assuming you mean sound?
Expert:  Anthony_Infotech replied 10 months ago.
You do have a problem probably a short circuit either within the media player itself or on the signals board in the receiver the code means there is a short circuit so because these uits are not supported anymore because of there age then parts are not availaible, the only chance you have with it is if a pioneer dealer has a replacement media player available (not new but in stock same as yours) because these units are not now repairable, the moniter is but the media player is not I am sorry for dismal news with this if you need more clarification let me know Please consider rating the answer positively there will be a rating bar of stars usually at the top of the page, rating me positively enables me to receive credit from the site, thank you, ***** ***** will remain open and stay open as long as you need it, if you have any concerns please reply back and I will address any of your concerns, note the question NEVER closes, its open for further advice if necessary Many Thanks Anthony
Expert:  Anthony_Infotech replied 10 months ago.
No I mean the media unit that may be with the set the signal box, you see its why I need the model number which you still have not provided.....