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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My smart tv by toshiba won't show no channels or have any audio

Customer Question

My smart tv by toshiba won't show no channels or have any audio
JA: Sometimes things that you think will be really complicated end up being easy to fix. The TV Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: I have a streaming stick that I watch on this tv and decided to watch regular channels n tried usi g the input botton to switch channels n it kept blinking no signal then it would change for a quick 10 seconds back to no channel
JA: Is there anything else the TV Technician should be aware of?
Customer: I bought it maybe a month ago from Steves Tv. Where they fix n sell tv's. Now that I tried resetting my channels and setting a password ***** tried putting it back to factory reset and nothing a black and white scroing screen woth no sound.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 11 months ago.
Category: TV
Expert:  Aric replied 11 months ago.
What is the model number off of the back if the set? How do you receive broadcasts on the set please?