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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My 2014 39 inch led Emerson tv won't switch cannels, shut off

Customer Question

My 2014 39 inch led Emerson tv won't switch cannels, shut off or turn on. Yes I changed the batteries and have then in correct. (0:Help
Submitted: 10 months ago.
Category: TV
Expert:  Nathan replied 10 months ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. What is the complete model number of the tv?Does it respond to the on board buttons (on the side of the tv)? How do you get your tv channels? Antenna, basic cable ,cable/satellite, etc?
Expert:  Nathan replied 10 months ago.
Do you need help with this, Linda?