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Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 22600
Experience:  Custom home theater installer, authorized dealer top brands.
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My TV is a Pansonilc digital smart TVs. At about the same

Customer Question

My TV is a Pansonilc digital smart TVs.
At about the same time daily, weekends sometimes also, the screen is hashed and sound distorted, on 2 channels only, 3 and 7.
Any ideas, please.
Submitted: 11 months ago.
Category: TV
Expert:  Nathan replied 11 months ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. What is the complete model number of the tv?
Expert:  Nathan replied 11 months ago.
Also how do you get your stations? Aerial? Satellite? Cable?Does the issue ever happen on the smart apps (netflix, etc)?
Customer: replied 11 months ago.
Aerial
Customer: replied 11 months ago.
1/ aerial, 2/ have not used it yet, not sure how, 75 yoa?
Customer: replied 11 months ago.
No,
Expert:  Nathan replied 11 months ago.
What is the model number of the tv?
Customer: replied 11 months ago.
TH-42A5700A
Expert:  Nathan replied 11 months ago.
Thanks for confirming. You'll first want to go into the panasonic setup menu under the Channels menu, and run the auto scan (auto program) function to retune.If the problem continues after that point, then we'd do a firmware update next.
Expert:  Nathan replied 11 months ago.
Do you need more help with this?