How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

A technician was here to install phone, internet, and cable

Customer Question

a technician was here to install phone, internet, and cable tv with the boxes
I understand how to use the remote but both tvs are on a chanel and I cant get the chanel changed.
I use both the numbers and the up or down selection and nothing happens.
Submitted: 6 months ago.
Category: TV
Expert:  John replied 6 months ago.
Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.Let me know if you are using the TV remote control or the Cable TV remote control. Also what's the provider? (Comcast Xfinity, Verizon, Dish, etc?) Thanks. John

Related TV Questions