How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Why did my dvd player drop off of the menu? I press the remote

Customer Question

Why did my dvd player drop off of the menu? I press the remote menu and get
TV
AV
my dvd player was the 3rd listing. Now it's gone. The dvd player still works but I can't access it through the TV
Submitted: 8 months ago.
Category: TV
Expert:  Shahid replied 8 months ago.
Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.1- Could you please get me the model number written on back of TV and on DVD player?2- How the DVD hooked to TV, what type of cord/ cable used for it?Thanks.