How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have a seven year old Samsung 1080 LN46A650A1F. Just

Customer Question

I have a seven year old Samsung 1080 LN46A650A1F. Just connected a Samsung Blue Ray DVD player and watched a movie. When I returned to watch TV the color was all messed up. I have not been able to recalibrate the TV color and cannot get green grass, leaves, etc. I have tried to "reset" the TV to factory settings but can only go by what the TV provides. Can you help me?
Submitted: 10 months ago.
Category: TV
Expert:  Anthony_Infotech replied 10 months ago.

Hello

Welcome

Sorry you are having trouble here

If you press the menu button of the sets own remote control is the menu color messed up to?I am just referring to the actual menu itself not what is in the menu

Anthony

Expert:  Anthony_Infotech replied 10 months ago.

John do you still need help with this?not heard anything from you at all

Expert:  Anthony_Infotech replied 10 months ago.

...