Have TV Questions? Ask a TV Technician
Hi , I`m JackPerhaps I can help you with this problem , a few questions coming up and please note that it may take a few minutes between replies;
How old approx. is this tv ?
Do you have the model number ?
Still have the original remote for the tv ?
By the way , i can help you with the v-chip but for the captions if you have a cable box or satellite receiver then that will be with the cable company