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Hi, In order to help I need more info:
1) What's the model number off the back of the TV?
2) Who makes the Blu Ray player and what is the model number?
3) What cable is connecting the BR player to the TV?
Please reply back with these specifics so I can tell you what needs to be done.
Rest of the info is needed please. Model Number on the sticker on the back of the BR player and WHAT type of cable connecting it to the TV. Is it an HDMI cable?
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Do you need more help with this, Ronald?