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Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 20463
Experience:  Custom home theater installer, authorized dealer top brands.
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I have a 8 year old LG TV model No ct32lc7d, just recently

Customer Question

Hi my name is***** have a 8 year old LG TV model No ct32lc7d, just recently It's been having trouble connecting.
When I switch the TV on the light indicator will flash from red green for a few minutes and some time the green hold and pick up the signal for a second or so and start flashing again
and after a while it does come on.
Could you please tell me what's wrong with it.
Submitted: 8 months ago.
Category: TV
Expert:  Nathan replied 8 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Are you seeing anything on the screen such as an error message? Any sound during this time, or are you able to bring up the menu at all (before it fully comes on)?

Customer: replied 8 months ago.
No
Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Video Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Nathan replied 8 months ago.

Thank you for confirming.

Unfortunately, the issues you are experiencing are symptomatic of an internal hardware defect, often a faulty power supply or main/control board, though there are many possible failure points. This issue could be a manufacturing defect, but is also often caused by a power event (shock/surge, prolonged over/under voltage condition, etc).

This could also be the result of age related wear and tear; as a 2008 model tv, that type of failure wouldn’t be surprising. The tv is significantly past its service life at this point.

There is one step you can take here, both as a possible fix, as well as a diagnostic evaluation:
1) Unplug the power cord from the outlet

2) Wait at least 1 hour (60+ Minutes)

3) Press and hold the power button (on the set, not the remote) for 60 seconds
4) Keep holding power button while plugging back in, and for another 60 seconds after. When plugging back in, go directly to the wall outlet, bypassing any power strips or surge protectors.

If this reset process does not work, it would unfortunately confirm an internal hardware failure.

This is something that would require repairs to correct; if you're thinking about a do it yourself repair, you'll need to be comfortable and skilled with electronics repairs, which could include dismantling the set (removing the back panel of the tv), diagnostics testing with a multimeter, changing out boards as needed, and possibly desoldering/removing and soldering/replacing individual components.

If you’re considering repair at a local shop, you’ll find a typical repair to be around $300 for diagnostics, parts, and labor.

For a tv of this size/age however, replacement will make more sense. You can get a brand new LED tv with a fresh warranty in the $200 range.

Depending how you’d like to proceed here, I can help with finding parts, finding a repair shop, or recommending replacement options. Just let me know.

Best regards, ***** ***** for the news,

Nathan

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Expert:  Nathan replied 8 months ago.

Do you need more help with this?