How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Tosishiba flat screen flickers and then goes dark. If you

Customer Question

Tosishiba flat screen flickers and then goes dark. If you get very close to the screen there is a vague outline of the picture. What is going on?
Submitted: 9 months ago.
Category: TV
Expert:  Anthony_Infotech replied 9 months ago.

Hello

Welcome

When its dark if you press the menu button of the sets own remote control does the menu come up normally please ?or is this dark too please?

How old is the set now please?

Anthony

Customer: replied 9 months ago.
menu is dark also and the set is about 4yrs old
Customer: replied 9 months ago.
after I turn off for a moment the picture comes back fine then darkens after a few minutes
Customer: replied 9 months ago.
maybe about 3yrs old
Expert:  Anthony_Infotech replied 9 months ago.

OK it looks like the back-light is going out when you say dark is it no pic but you can see feint images?