Facing TV Problems? Ask a TV Technician.
Hi , I`m Jack Perhaps I can help you with this problem but a few questions first .
Are you saying that the tv`s own remote stopped working and you are trying to program a remote ?I would also require the tv`s model number off the back cover please ?
O>k then how about the menu , can you see it ?
Is the screen just blank with some background light or completely dark like when the tv is off ?
O.k then this may not be too bad
What is connected to this tv ?Cable box,satellite,dvd,games etc. ?
O.k then that will do , i just wanted to know if you had a picture at all
What is the problem then , just the remote not working properly ?
Are you using the tv`s own remote or direct tv remote ?
O.k and about the direct tv remote , was it ever programmed to operate the tv ?
O.k then do you mean that both remote use to be able to operate the tv and now none of them do that ?
O.k then before getting into that we need to test the original remote .
And the cable company could not help you program their own remote ???
Do you happen to have a cell phone camera , a tablet a digital camera etc. , any camera that has a display or screen to test the remote ?
Still with me ?
Not following you here , whats up ?
No about the camera ?
Is the tv working with the buttons directly on it ?
At this point your TV's original remote could be working and the TV's remote sensor defective .
Only way to find out for sure would be to test the remote otherwise you could waste your time trying to program the direct tv remote to a tv that will never respond.
Still , if you want to give it a shot then tell me which direct tv remote you have , is it the one with the slide switch at the top ?
Take a look here and tell me which ; http://www.directv.com/technology/remotes
I`m sorry but i will have to opt out now.
You don`t have to do anything , your question will be reposted for other techs. to see and jump in.