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Ask Shahid Your Own Question
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 9465
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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How do I reset my remote? Currently I receive only one

Customer Question

How do I reset my remote? Currently I receive only one channel. I thought there was a code...Cannot find the manual that matches my tv.
Submitted: 8 months ago.
Category: TV
Expert:  Shahid replied 8 months ago.

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

1- Could you please get me the model number written on back of TV?
2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
Thanks.

Customer: replied 8 months ago.
1. Model #: TF DVD 2284
2. Devices: cable box, DVD player
3. problem occurrence: unknown
Expert:  Shahid replied 8 months ago.

Sorry about delayed reply, do you use cable remote to change channels?

Thanks.

Customer: replied 8 months ago.
I use the remote to change channels
Expert:  Shahid replied 8 months ago.

OK - Have you tried to unplug TV and cable box power cords from wall outlet for 10 minutes to reset, replug back in, let cable box reboot that may take several minutes and check?
If not yet, can you try it now and reply back with the result?

Thanks.