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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I need code s10-1 remote to sync with 42lg30 tv. None on att

Customer Question

I need code for att s10-1 remote to sync with 42lg30 tv. None on att site work.
JA: Sometimes things that you think will be really complicated end up being easy to fix. The TV Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: Remote works fine with att receiver but not at all with tv.
JA: Is there anything else important you think the TV Technician should know?
Customer: Just that I've tried all codes on the att site and the automatic connection wizard and nothing works.
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and connect you two.
Submitted: 8 months ago.
Category: TV
Expert:  Shahid replied 8 months ago.

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

- Do you have LG remote that came with TV and does it work?

Thanks.

Customer: replied 8 months ago.
It has stopped working!
Expert:  Shahid replied 8 months ago.

OK, so LG remote doesn't work on TV, correct?

If so, we can check the remote by using cellphone camera, watch remote front tip where infrared bulb is mounted, through cellphone camera and press volume or channel button, do you get flashing light on remote front tip?

Expert:  Shahid replied 8 months ago.

This test will help to see if LG remote itself is defective or problem is within TV.

Customer: replied 8 months ago.
No light just tv mode button lights up.
Customer: replied 8 months ago.
Like it has lost programming to tv.
Expert:  Shahid replied 8 months ago.

Are you testing LG TV Remote through camera?

Expert:  Shahid replied 8 months ago.
Expert:  Shahid replied 8 months ago.

Hello, are you getting my replies?