Have TV Questions? Ask a TV Technician
Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.
- Is the TV hooked to cable box and do you use cable remote to change channels?- If you select video input for DVD, does TV display DVD logo/ home screen?
OK, it seems dish box should be rebooted.
- Have you tried to unplug TV and cable box power cords from wall outlet for 10 minutes to reset, replug back in, let cable box reboot that may take several minutes and check?If not yet, can you try it now and reply back with the result?
OK, does TV display menu screen when press menu button?
I'm asking do the menu graphics come up on TV screen when hit menu button on TV front?
OK, let me repost this question so other experts can have a look and hopefully some one will soon respond to assist you further to reset the TV.
I'm opting out.