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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Lost sound on TV model 46xv645u. video an all other

Customer Question

Lost sound on TV model 46xv645u. video an all other functions working. Followed manual on troubleshooting and checked mute function and inputs to tv from receiver and cannot get sound. Can you help
Submitted: 8 months ago.
Category: TV
Expert:  Mike G. replied 8 months ago.

Welcome! I am an experienced electronics field technician and your satisfaction is my top priority. We are now connected together on this convenient website which saves you time and money vs much higher repair shop fees.

To get started, I need to know you are able to reply to me here...

1. Are you using the speakers built into the tv or external sound system?

2. Who is your tv channel provider?

3. Do you change channels with the Toshiba remote or with the channel provider's remote?

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