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Hi , I`m JackPerhaps I can help you with this problem , a few questions coming up and please note that it may take a few minutes between replies;
How do you plan on connecting your tv to wifi ?
Are you using a bluray , Roku etc. ?
This tv is not network ready on its own so you need a device like a roku box , some bluray players can do that or xbox for example .
Do you have such a device connected to the tv ?
apple tv is another popular one
need help with this ?