Have TV Questions? Ask a TV Technician
Hi Trish, I`m Jack Perhaps I can help you with this problem , please send me a reply when you see this ?I would also require the tv`s model number on the back cover please ?
Sorry , did not mean to post here , will repost your question
Hello, my name is Rusty. Sorry for the delay, this isn't an easy fix... If your restore is hung up, that means there is a problem with the backup files, and it will not load. We'll have to install a version of Windows from a disc. Click here. This is an ISO file for Windows 7. When you open the file, it will prompt you to insert a blank DVD into your computer. It will burn the DVD, and you can put it in your laptop, boot it up, and it will run the disc to install a fresh version of Windows.
If your computer doesn't have a DVD drive, let me know, and I'll find you the USB version. It works the exact same way, but it's on a flash drive instead of DVD.