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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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The serial # on my TV is LC20EM2A. Yesterday I went to

Customer Question

The serial # ***** my TV is LC20EM2A. Yesterday I went to change the channel and it wouldn't change the channel. I turned the TV off, then turned it on, using my Comcast remote, and it wouldn't turn on. It's supposed to show HMI1, but showed HMI2. I have Comcast basic cable.
Submitted: 7 months ago.
Category: TV
Expert:  Shahid replied 7 months ago.

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

- Is it Emerson TV?

- Do you have remote that came with the TV?