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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My TV has no sound, I was just about to check a DVD, can you

Customer Question

My TV has no sound, I was just about to check a DVD, can you hang on?
JA: Sometimes things that you think will be really complicated end up being easy to fix. The TV Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: I had a video in on player earlier, ended and I switch input to TV, and there is no sound.
JA: Is there anything else the TV Technician should be aware of?
Customer: Not that I know of...we have AT&T Uverse and the other TV's are working fine.
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and connect you two.
Submitted: 7 months ago.
Category: TV
Expert:  Richard replied 7 months ago.

Hi there and welcome

What is the make and model of the TV?

And is it only with the DVD you get no sound or anything you play on the TV?

Thank you