Have TV Questions? Ask a TV Technician
Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.
- Is the TV hooked to cable box for channels and do you use cable remote to change channels?
- Does the picture size stay same on all channels?
Thanks for the info.
Have you tried to play DVD on this TV as a test to see if it shows full screen picture?
I guess you are getting 'phone call' offer that sent by website system and not by me, feel free to ignore it, can you reply with DVD player test result to proceed further?