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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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We had our TV on this morning, but now, the cable box comes

Customer Question

We had our TV on this morning, but now, the cable box comes on but no TV. There are no kids or dogs in the house to change anything. Why is this happening?
Submitted: 8 months ago.
Category: TV
Expert:  Nathan replied 8 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you give me the complete model number of the tv?
Any lights or sounds from the tv?
Can you see the vizio setup menu at all?