Have TV Questions? Ask a TV Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Can you tell me exactly what lights you see on the front display?
I need to know exactly what you see - specifically which lights (there should be more than 1), which color, and the exact pattern (number of blinks). They all mean different things so having complete and accurate information is critical to resolving this.
Thank you for confirming. The issue of not turning off, or getting the red flashing just means that it is cooling and starting to shut down.
I'm more concerned about turning off and on again though, as that points to a deeper hardware problem.
Is it the POWER or the LAMP light that you are seeing flash red?
Okay next time it happens please watch it again carefully to confirm the number, as 10 actually isn't an indicator of anything, though 12345679 are.
You're welcome, let me know when you have a chance. You can bookmark this page to get back to me later as I realize it may be an intermittent problem.
Do you need more help with this?