Have TV Questions? Ask a TV Technician
Hi, my name is ***** ***** said you can see the screen light at turn on, does the screen go completely out? are able you to bring up the menu using the LG TV remote?
It seems your off line and not able to respond, please respond when you get a chance I will reply, I need to know if the screen is lit or not, can you see the menu? Are you looking to trouble shoot this issue your self using a digital meter? Also I will need the complete service code from the back of the TV?
Okay you most likely have a back light failure that can be caused by a defective power supply or a defective LCD panel (screen) Do you want to try and trouble shoot yourself? you will need a digital meter and the ability to test live voltages? I am on line usually on Sundays or at night we could make an appointment and I will gladly work with you or I could give you a best and worse case estimate for the repair?