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Aric, Technician
Category: TV
Satisfied Customers: 41480
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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I have a 62" TV. There is a blue light that is "on" when the

Customer Question

I have a 62" TV. There is a blue light that is "on" when the TV is on. Now there is a pink light on and I can not turn the TV on. What can I do?
Submitted: 7 months ago.
Category: TV
Expert:  Aric replied 7 months ago.

Hello and sorry you're having problems. Can you please start by telling what the model number is ***** of the back of this TV? All we can see right now is you have a 62" TV but we know nothing else about it.

Customer: replied 7 months ago.
It is a Toshiba 62' tv. Will take a minute to get the model number. I can't get the number.
I am 69 years old
I'll wait untill my son gets home. the tv is too big. will call back later
Expert:  Aric replied 7 months ago.

Thanks for the reply. These larger Toshiba sets generally use replaceable Lamps (I know the 62" was a common model to use a Lamp), and the Red Light coming on generally points to the Lamp having failed. I can dig deeper once I have the model number.

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Expert:  Aric replied 7 months ago.

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