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Sorry to hear that, please press menu button on TV or its remote to get menu screen, do the lines over the menu graphics?
Please turn On the TV for menu test and reply back with the result to proceed.
OK, it could be cause of lines so please try Dynamic setting to see if it has any affect?
Yes, I'm here and working on it.
Can you please take a picture of TV screen and upload it here (click add-file link below the box where you type the reply to attach picture file) so I can view the lines which will help to diagnose the problem bit quickly?
Got it, thanks.
As I mentioned it seems problem with DMD board where DLP chip is mounted which generates an image that projected on TV front screen. DMD board would be located at lower center of rear of TV, needs to remove lower back cover and find a cooling fan and DMD board is behind that fan. Please click following link to view DMD board image which will help to locate it in TV..
If you are not comfortable working on it yourself then you may please use following link to get list of TV repair shops in area which will help to get repair quote...http://www.tvrepairpros.com/I trust my input will help you out. Please feel free to respond if you have any additional questions.A positive rating to answer would be greatly appreciated, please click on 5 star on this page then click submit/finish button so I can get credit on website for my work. If you don't see rating option then intimate here.Regards,Shahid.
Yes, first I would replug the connectors on DMD board to refresh the connections to see if it helps and if problem persist then replacement of DMD board will help to resolve the problem.
OK, wish you good luck!
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